Industry's first FHIR® ready member portal that delivers personalized consumer experience and multi-channel engagement using web and mobile apps
• Both web & mobile applications available for members to manage bills, coverage, claims, find covered providers and pharmacies, collaborate with care teams, research treatment costs and more.
• Supports all medical (USCDI V1), financial (claims, prior authorizations, bills & encounters), care (appointments, care plans & care teams) and legal data (consents using OpenID/ OAuth 2.0)
• Integrate and reconcile data from disparate sources including PBMs, Claim systems, EMRs, Care and Utilization management systems, Billing and RCM systems.
• Configurable consent templates that can cover the whole universe of consents across consumer personas (Consent to share, treatment, research, advance directives)
• Engage members with a smart approach to promote wellness initiatives, identify and close gaps in care, enable surveys and help members find the right doctors
• Omni-Multi channel communication for a seamless, holistic experience using chatbots, emails, calls and more